Office Support Assistant, Senior (Full-Time)
At the City of Atlanta, we are passionate about building and improving our community. Our police officers, firefighters and building inspectors keep our citizens safe. Our Public Works staff keeps our City clean and helps maintain, build and improve our City's infrastructure. Our City planners help envision and shape future City growth. Our Parks & Recreation professionals enhance our quality of life.
Our engineers help keep our drinking water clean, the largest airport in the world (by passenger volume) operating and our buildings maintained. Along with the host of Finance, Procurement, and Human Resources professionals whose support is vital, we are the City of Atlanta! If you are seeking a meaningful role where you can make a real difference improving and growing our City, we welcome you to explore the job opportunities we have to offer.
Posting Expires: September 1, 2023
General Description and Classification Standards
Performs general administrative and clerical duties in support of the department or division within an assigned department. Duties include, but are not limited to preparing, reviewing, disseminating and/or filing routine correspondence, documents and reports; assisting the public, public officials, departmental and other City personnel with various requests; answering the telephone; and greeting visitors.
Works under minimal supervision; can set own work sequence and pace within process/department limitations.
Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned
Performs receptionist, general administrative and clerical duties. Opens, sort and distributes incoming mail; prepares and deposits outgoing mail.; substitutes for co-workers in temporary absence of same. Maintains office supplies, inventory, and orders items for restocking. Handles routine requests for information, records and other resources directly, relieving supervisor of administrative details; provides clerical support for the division. Receives, reviews, routes and/or processes various forms, requests and reports, files, records and documents from the public and/or other departments. Completes daily, weekly, and monthly reports as assigned. Attends meetings, seminars and training sessions as required to remain knowledgeable of departmental operations, to promote improved job performance and to stay current with changing state/municipal policies, codes and laws.
Uses independent judgment in routine situations.
Provides guidance and training as required to lower level, interns, temporary employees, etc.
Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list.
Knowledge of administrative procedures and methods as required in the performance of duties. Skill in communicating with supervisors, staff members and the general public. Ability to compile, organize, prepare and maintain an assortment of records and reports.
Minimum Qualifications - Education and Experience
High school diploma or General Equivalency Diploma (GED).
1 year of clerical experience required; or any equivalent combination of education, training and experience which provides the requisite knowledge, skills and abilities for this job. Applicants must pass a written, clerical test.
Preferred Qualifications - Education and Experience
Associates degree in business administration or related area and 2-3 years' of experience in progressively responsible clerical role preferred.
Licensures and Certifications
Essential Capabilities and Work Environment
Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job.