Business Systems Analyst

November 3, 2023
Atlanta, GA
Job Type


Posting Open Until Filled

Salary: Commensurate with experience

At the City of Atlanta, we are passionate about building and improving our community. Our police officers, firefighters and building inspectors keep our citizens safe. Our Public Works staff keeps our City clean and helps maintain, build and improve our City's infrastructure. Our City planners help envision and shape future City growth. Our Parks & Recreation professionals enhance our quality of life.

Our engineers help keep our drinking water clean, the largest airport in the world (by passenger volume) operating and our buildings maintained. Along with the host of Finance, Procurement, and Human Resources professionals whose support is vital, we are the City of Atlanta! If you are seeking a meaningful role where you can make a real difference improving and growing our City, we welcome you to explore the job opportunities we have to offer.

Job Description

The Business Analyst - PMO is responsible for analyzing complex business operations and collaborating with subject matter experts to recommend solutions to align individual business functions with organizational goals. This role requires thorough understanding of the structure, policies, and operations of an organization, and helps to identify and present solutions to improve general business processes and planning. This position can collaborate with one or several business units or functions.

Principle Duties and Essential Functions

  • Support PMO activity including process analysis, system analysis, measuring success, and stakeholder and leadership reporting
  • Understand business processes and interpret them to define requirements, analyze current as-is processes and conceptualize to-be requirements
  • Support the development of detailed user requirements, user stories, test scenarios and test cases
  • Support solution developers and business subject matter experts with documentation of functional and technical processes using Visio; Develop detailed process maps and business process procedure documentation
  • Analyze data and draw conclusions from the data as it relates to business processes
  • Develop MS Project and Word briefings, documents and white papers
  • Develop Standard Operating procedures and desktop procedures for business users
  • Work with subject matter experts to define performance measures and collection methodology
  • Support Business Process Reengineering capture of time and motion metrics

Required Qualifications

  • Excellent presentation skills with small- to medium-sized groups
  • Strong analytical ability
  • Ability to work independently
  • Intermediate level MS-Excel

Preferred Skills

  • Strong analytical skills; ability to effectively analyze & resolve issues
  • Federal Government Procurement & Accounting business process knowledge
  • Strong organizational skills
  • Public Trust eligible


  • Bachelor's degree in business administration, computer science or related field

Closing Date/Time: 2023-11-04

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